Help Centre / Hardware

Connect a receipt printer

TuiPOS uses its local hardware environment to make supported receipt printers available to the register.

Tip: A configured or online-looking printer should still be proven with an actual physical test print.
1

Power on and connect the printer

Check power, paper and the USB or network connection.

2

Confirm the local TuiPOS hardware service is running

The local hardware/device component must be running on the computer responsible for the printer.

3

Check printer status

Confirm the receipt printer appears in the hardware/device environment and is not disabled or offline.

4

Assign it correctly

Make sure the printer is associated with the location or register that should send receipt jobs to it.

5

Run a test print

Use the available test-print workflow, then run a small POS test to confirm the entire receipt path works.