Find straightforward guides for setting up, running and troubleshooting TuiPOS.
Start with the area you need help with.
First steps, basic setup and getting your team ready.
Add products, services, pricing and categories.
Process sales, refunds, payments and receipts.
Create and manage customer records.
Manage staff and access.
Stock and inventory workflows.
Printers, EFTPOS, drawers, scanners and device status.
Find the information needed to run the business.
Start with the most common TuiPOS tasks.
Create a retail product and prepare it for the POS.
Products & ServicesCreate a non-stock service such as a haircut or treatment.
Products & ServicesUpdate the selling price of a product or service.
CustomersCreate a customer record and use it at checkout.
Sales & CheckoutBuild a basket, take payment and complete a sale.
Sales & CheckoutUse the original transaction to handle a refund.
HardwareCheck and test a printer in the TuiPOS hardware environment.
HardwareQuick checks when receipts are not printing.
HardwareWhat connected, ready, offline and disabled mean.
Existing customers can continue into the TuiPOS customer account and support system.